Modmail configuration | SCNX Documentation

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Configure the basic look and behavior of your modmail.

Configure how your modmail appears on Discord.

Configure your own branding for your Modmail if you have the PRO-Plan.

Configure who should be able to close tickets, ticket reasons and more.

Configure how tickets should close automatically and add reminders for your customers.

Configure every message of your modmail to your own brand and liking.

Create a modmail info message to allow customers to open tickets without messaging the modmail via DMs.

Add your opening hours to ensure that customers know when you can be reached and when not.

Create statistics channels that allow you to quickly glance how many tickets need to be processed and other key stats of your Modmail.